Terms and Conditions

  • We will post your order typically within 1 to 3 days from time of order. Should there be any cause for a delay to your order we will contact you by email to inform you.
  • When placing your order, your credit card (Mastercard, Visa, American Express) or PayPal account will not be debited until the time your order is ready to be posted to your delivery address.
  • When paying online by credit card we use PayPal’s payment gateway and SSL security systems to safe guard your details.
  • PayPal provides Plush n Stuff with high-volume credit card processing capacity. Built on a robust infrastructure that handles over $100 million daily, you can feel confident, even during the busiest times.
  • Plush n Stuff uses the product brands own images of products.
  • Plush n Stuff does not vouch for the accuracy, completeness or usefulness of any customer product reviews.
  • Any personal information you contribute during the transaction will be recorded in compliance with privacy legislation.

International Shipping

  • Plush n Stuff ships products internationally using airmail. Our listed prices for airmail to your destination are based on our experience of typical orders with 1 to 3 products. However, as plush toys vary in size and weight we reserve the right to notify you if there will be additional postage charges depending on the size of the products in your order.
  • Our experience of international shipping is that we almost never need to ask customers for additional funds for postage.
  • For international shipping we send items via Australia Post Airmail. We also insure your order against loss in transit so you can be confident that your order is protected between leaving our depot and arriving at its destination. We have found this to be fast an reliable.
  • If you need urgent delivery, we can ship via Express Courier International. This service is approximately twice the cost of Airmail and arrives in about half the time of standard Airmail. We quote prices for the Express Courier International delivery service on request.